ask sine’s bridal expert!

March 2016

8 questions every bride has

Q: When should I come in for my trial?

A: We recommend coming in at least 2 months before the wedding. Often brides come in on the day of their engagement photos or bachelorette party, since there is a separate fee for the trial.

Q: Would the makeup artist/stylist mind if I brought in a reference photo of the look I’m going for?

A: No, of course not! Having a reference photo of what you would like is always super helpful for your makeup artist/stylist.

Q: Can the makeup artist/stylist come to me instead of the salon on the day of my wedding?

A: They would more then happy to come to you, but on-site services are billed differently. The hourly rate is higher because the stylist has to take a day out of the salon, and bring their own products, lighting, equipment and tools.

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Q: Are false lashes included in the makeup cost?

A: They are not. Lash applications are an extra $20 dollars and require 15 more minutes with the makeup artist, so make sure to mention when booking!

Q: Is my stylist willing to use extensions?

A: We have several stylists who are great with temporary (clip-in) extensions, but we recommend a trial if you are thinking about this addition.

Q: What is the difference between a style and an updo?

A: A style includes a shampoo with a blow dry and some curls if you’d like. An updo does not include a shampoo and your hair is usually put all or partially up Any hairstyle with pins or braids is considered an updo as well.

Q: Can my party arrive at the salon at the same time so we can spend time together while getting ready?

A: Yes, of course, please feel free to arrive together! A lot of parties bring bagels and donuts or champagne and orange juice. We provide extra tables and chairs for everyone.

Q: If I do book with Sine Qua Non Salon for my wedding is there a deposit?

A: There is a deposit due when booking to reserve the block of appointments. It is half of the grand total due and is refundable up to 7 days before the day of the wedding.

Our Reviews


COVID SAFETY is our number one priority.
As the Delta variant becomes the dominant strain in Chicago, we encourage the wearing of masks. However, our current policy is, if you have proof of vaccination you can have a maskless service if you prefer. We will continue to update our policy as things develop.

At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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