best hair salon in chicago: a roundup of mentions in 2016

July 2016

With our talented hair stylists’ commitment to excellence, we are always honored to receive both critical and client praise. Customer satisfaction remains our primary goal, and we take pride in tailoring our hair and brow services to compliment each individual’s personal style.

Earlier this year, Timeout Chicago ranked Sine Qua Non Salons Number 1 on their list of the best hair salons in Chicago; citing the “beautiful, immaculate salon locations” with our “warm and skilled staff.” We are very grateful.

sine-qua-non-salons-best-of-chicago-2016-chicago-magazine-readers-choiceRecently, Chicago magazine readers chose Sine Qua Non as one of their favorite Chicago salons.  In a city crowded with choices, we could not be happier to receive recognition from those who know us best. We’re thrilled that they leave our salon feeling their best.

 

As we near our 23-year anniversary August 18th, these accolades are a reflection of the successes we’ve achieved as a female-founded hair salon, owned by a life-long Chicagoan.  With 3 locations in Chicago, we continue our commitment to excellence through our extensive training program. Sine Qua Non’s advanced training program is designed for new hair stylists to refine their skills and creative vision. If you’re considering a career in the hair salon industry, our training program is second to none.  We keep classroom size small for the most individual attention possible. Only stylists who go through the training program receive a chair in our Lakeview, Andersonville or West Town locations. sine-qua-non-salons-best-salon-in-chicago-time-out-magazine-2016

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Our Reviews

Policies

COVID SAFETY is our number one priority.
As the Delta variant becomes the dominant strain in Chicago, we encourage the wearing of masks. However, our current policy is, if you have proof of vaccination you can have a maskless service if you prefer. We will continue to update our policy as things develop.

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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