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lincoln park salon is closing on june 18th

May 2016

 

unnamedIt is with gratitude and a little melancholy that we announce the closure of our Lincoln Park salon location.  This salon established our brand as a Chicago hair institution.  Many friendships were made and good times were constant. After 18 years in Lincoln Park, and the end of our lease, it is time for us to move on and forward, opening a new salon in the Chicago Loop in the summer of 2017.
We love change at Sine and are very excited about the new neighborhoods we will enjoy servicing in the coming years.  We have always been a neighborhood salon, thriving from the infusion of energy our clients share with us during each encounter.
We will see you in West Town, Lakeview and Andersonville until our new salon presents itself!

Lincoln Park’s last day open is Saturday June 18th.

Thank you Lincoln Park, Delilah’s, and every single person that made the last 18 years fly by! We will miss you.

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Policies

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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