new from oribe: silverati illuminating masque and pomade

March 2020

Oribe’s brand new Silverati products have arrived! Adding to the existing shampoo and conditioner, the Silverati line is specially formulated for silver, gray and white-toned hair. Hair that’s in this color family can often feel brittle or coarse, and can look yellowish or dull at times. Whether natural or dyed, your silver locks deserve special attention! Read on for the run-down on these brand new products.

Oribe’s Silverati Illuminating Pomade is a low-hold, shine-enhancing product that’s great for everyone. It’s a flexible pomade, specially formulated for silver, gray or white tones. It contains unique silver pigments which highlight and add glossy shine, while conditioning agents revitalize brittle strands. This even works on blonde hair to really make highlights pop!

 

The Silverati Illuminating Treatment Masque transforms gray, silver and white stands with its powerfully moisturizing formula. Ultra-softening, it restores strength, elasticity and shine while calming and hydrating dry scalp. It corrects yellow tones and leaves your locks beautifully illuminated.

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Policies

COVID SAFETY is our number one priority.
As the Delta variant becomes the dominant strain in Chicago, we encourage the wearing of masks. However, our current policy is, if you have proof of vaccination you can have a maskless service if you prefer. We will continue to update our policy as things develop.

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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