stylist spotlight: glenn

October 2016

Recently celebrating his 20 years at Sine Qua Non Salons, expert hair stylist, musician and athlete, Glenn, reflects on his time at our Chicago hair salon, what his favorite hair transformation is and who he is outside the salon.

Tell us an unforgettable moment about working at Sine Qua Non Salons

I remember driving into the city to work at my new job. At the time I was struggling with a suburban existence, living with my parents, and yearning to connect with like minded people. Those first few weeks at Sine Qua Non changed my outlook, my future. That was 20 years ago.

Who are you hair heroes in the business?

The heroes, or the people that inspire me are the ones I work with. Many of them are insanely talented and have the kind of enthusiasm that’s contagious. It pulls people outside of their comfort zone and challenges me to be better.

What is your favorite kind of cut to give and why?

I like cutting short hair. Creating different shapes and offering low maintenance hair styles is very satisfying.

What else do you love to do outside the salon?

I’m a musician and play with several bands. I’m a runner and in the last year have acquired an affinity for rock climbing.

Any words of wisdom to upcoming hair artists in the industry?

Find a salon that inspires and a salon owner who who’s interested in taking care of their staff and supports you, the stylist, with your goals.
glenn-hairstyles-2016
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Policies

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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