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why sine? with yola

May 2022
Yola is a level 3 master stylist who’s been with us for a whole 18 years. Because of that, you can imagine booking with her can be tricky… it’s best to schedule in advance! But whether you’re a client of hers, a coworker, or seeing a different stylist in our Andersonville location, you’ve probably seen Yola laughing it up with her regulars, who have likely been seeing her for that whole 18 years.
Yola loves soft layers on long hair, natural looking color and easy, effortless style. She’s a pro with root touch ups.
When asked why Yola loves working for Sine Qua Non, she shared:
I love working at Sine because it allows me the artistic freedom to do something I love in an environment that continues to challenge me as well as help me grow as stylist. I have been with Sine for the past 17 years! I think that is a definitely a testament to why it’s a great place to work.

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Policies

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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