cbs names sine qua non a great salon for great cuts

September 2011

CBS spotlights Sine Qua Non as one of the best places to go in Chicago for a great cut.

Consistently voted one of the best salons in the city, this franchise is both highly accessible—-older gals get their cut and color right next to the club kid with the hipster ‘do—and packs plenty of attitude. The Sine Qua Non crew cuts hairstyles that get their clients excited, with broad smiles and happy nods of approval being standard sights once the cape comes off. Stylists and clients chat away like old friends, with the personable team helping to keep customer loyalty high.

To read more about what CBS has to say about Sine, click here.

Our Reviews

Policies

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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