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seen and spotted at sine qua non – september

September 2014

Reena Levin has been a loyal client of SQN owner, Laura Boton for 15 years! She sells makeup at Neiman Marcus on Michigan Ave, a real beauty expert! Her favorite designers include Etro, she loves the play on colors and the patterns blow her away, and Brunello Cucenelli for the opposite reason, the soft subtlety of lines. One might find Reena having a drink at Danny’s, her favorite bar in Bucktown (where she met her husband). Recently, she has been obsessed with Bumble and bumble’s Hairdresser’s Oil Primer and Invisible Oil because it makes her curly hair smoother, softer, and easier to handle. We love seeing her smiling face at SQN. Go visit her at Neiman’s at the Laura Mercier counter for a real beauty experience.

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Policies

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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