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we’ve been named a top 200 salon in north america by salon today magazine!

March 2021

Check out our feature in the Spring issue of Salon Today Magazine! We were profiled as one of the 2021 Top 200 Salons in North America.

Sine Qua Non Salons
Chicago, IL
sinequanonsalons.com
Laura Boton
SQUARE FEET: 2,000; 900; 2,300
TOTAL EMPLOYEES: 45
AVERAGE CUT & STYLE: $75
BEST-SELLING RETAIL: R+Co, Oribe, Aveda
COLOR: Wella, Aveda, Joico Intensity
SKIN CARE: Aveda
TECH SUPPORT: Rosy
ASSOCIATIONS: PBA, ICA, Cosmetologists Chicago, 2 to 10
“We offered every guest a way to support their stylist by pre-paying for their next service, then we ran a payroll for every stylist who had prepays at the end of March 2020. This brought in more than $10,000 which helped get us through the first month of closure.”

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Policies

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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