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why sine? with libby

August 2022

Libby excels at short and/or creative haircuts. She loves to do bobs and enjoys working with all hair textures. Libby is a Wella Master Color Expert, which is the industry’s highest level of color accreditation from one of the world’s leading professional hair care companies. She takes on lots of creative, colorful hair challenges and her clients leave happy in whatever color (or colors) they get! You can book with her at our West Town location.

We asked Libby why she likes working for Sine, and she said –

It’s been almost 9 years since I’ve started at Sine and to be honest, it doesn’t feel like it’s been. Growing with Sine and the people that I have come to know over time has been incredible…To be a part of the team, but also to see the mind blowing talent that this salon has does make it a true honor to work here. I push myself constantly be striving to improve my skill and be a well-rounded stylist.”

Check out Libby’s work below:


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Policies

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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