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desperate measures launch

May 2015

Once a month, one lucky individual will win a FREE  haircut and color makeover as part of our exciting new contest: Desperate Measures! We recently held a blogger breakfast to launch Desperate Measures and give some amazing mini -makeovers. A huge thank you to the bloggers who participated– stay tuned for blog posts about their makeovers!20150505_sqn_0312

Entering Desperate Measures is simple– just fill out a submission form and send us a picture!  Click here to get started. Make your photos as funny and interesting as possible to increase your shares, and submit a few words on why you need a hair makeover.

After submitting your information and photo, you will receive notification that your submission is approved along with a personalized contest URL. Then you are ready to share on social media to get votes! This is a share to vote contest, so share and encourage your network to do the same. Each share counts as one vote, so make sure your friends are sharing your personalized contest URL.

 

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Policies

CANCELLATION AND PAYMENT POLICY
At Sine Qua Non, we know things happen. In order to ensure that we can accommodate all of our guests needs, we require that you give us at least 24 hours notice to cancel or reschedule your appointment.

We are unable to hold any appointment without a valid credit card on file. If you cancel without 24 hours notice or no show for your appointment, a charge equal to 50% of your service and will be charged to your card.

ADJUSTMENT TO SERVICES POLICY
Our goal is complete happiness with your fresh cut and color. If you need an adjustment service, they are free within 2 weeks from your original appointment, preferably with your original stylist. If a refund is requested, our policy is: Call and schedule an assessment with management within 2 weeks of your service. You must come into the salon, so we can see the problem in person. If you received an adjustment at a different salon or cannot stop by so we can see your hair, we will not refund your services.

PRODUCT RETURN POLICY
It is important to us that you are totally happy with your purchase. Product returns must happen within 30 days of purchase, be accompanied by a store receipt (and we can view in your client file) and the product must be nearly full. If you paid by credit card, you may receive a credit on your card. We are a completely cashless business.

LATE POLICY
We are committed to giving you the best one-on-one service available. If you are more than 15 minutes late, and we are unable to give you the attention you deserve, we ask that you reschedule your appointment for another day or with an available stylist.

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